General
Should I take Goli® Gummies with food?
You can take Goli® Gummies with or without food, although, for best absorption we recommend taking with food.
Can I take ALL Goli® Gummies every day?
Some products may be taken daily. Goli ACV, Ashwa, Superfruits and Supergreen Gummies are all complementary to one another and may be included in your daily routine. For specific combinations of products, please reach out to us for further support!
Are Goli® Gummies gluten-free?
Yes! We are proud to say that all Goli Gummies are made in an allergen-free facility and are gluten-free.
Where are Goli® Gummies made?
We are proud to say that our Goli Gummies are made in the USA, with select ingredients thoughtfully curated from around the world. Our Goli Gummies are manufactured in a state-of-the-art, cGMP certified facility.
Are Goli® Gummies vegan?
Yes! Our Goli Gummies do not contain any gelatin or animal-derived ingredients, making them vegan! Unlike most gummies which contain gelatin, our Goli Gummies are made with pectin, an ingredient that comes from fruit peels.
Is there any gelatin in Goli® Gummies?
No! Unlike other gummies on the market, Goli Gummies do NOT contain gelatin, which is an animal by-product. Instead, Goli Gummies are made with pectin, a fiber found in fruit peels.
Shipping & Returns
Where do you ship to?
We offer nationwide shipping across the Philippines.
How much is shipping? Or is shipping free to all countries?
Shipping fees vary based on your location.
When will my order ship?
Orders are typically processed and shipped within 1-3 business days. We also provide same-day delivery for orders within Metro Manila.
Can I track my package?
We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.
How long will it take to get my package?
After shipping your items,delivery typically takes 3-5 business days. If you choose same-day delivery, this is available only for locations within Metro Manila.
How do I initiate a return?
To initiate a return, please contact Goli customer support with your order details via Facebook Messenger or IG. They will provide you with instructions on how to return your product.
Programs
Do you have a reseller program?
Yes, we offer a reseller program! For more information, please contact us at goli@skyheglobalph.com
Do you have a brand ambassador program?
Yes, we do! If you’re passionate about our Goli Gummies and interested in joining our brand ambassador or affiliate program, please contact us at goli@skyheglobalph.com. Just include the heading "Goli Affiliate Program" or "Goli Ambassador Program" in your email, and we will review your application. We offer referral codes and discounts for you and your followers to enjoy!
Payment
What method of payment do you accept?
We currently accept all major credit cards — Visa, Mastercard, and American Express. Additionally, we accept payments through PayMaya, Dragonpay, and GCash.
What if I want to cancel my order after I have already placed?
Please reach out to our customer care team for any order inquiries.
Is my credit card information secure?
Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments.
What should I do if my payment is declined?
If your payment is declined, please check your payment details for accuracy. If everything appears correct and the issue persists, contact your bank or card issuer for more information.
Can I apply discount codes to my order?
Yes, discount codes can be applied at checkout. Please enter your code in the designated field before finalizing your purchase.
Can I change my payment method after placing an order?
Unfortunately, once an order has been placed, the payment method cannot be changed. If you need to make adjustments, please contact Goli customer support as soon as possible.